MEETING The WPGA Fall Meeting is Monday, October 30 at the Embassy Suites in Brookfield. Recommended attire is business attire. Coat and tie for men. The meeting will begin at noon and last until approximately 1:30-1:45pm. 2 PGA Required PDR's are available for attendance. Attending individuals were asked to RSVP in advance. JON HORST We […]
1) World Handicap System Updates (60 minutes) – John Warren & Rob Jansen, WSGA January 17, 2024 @ 10:00am - CLOSED - watch recording Topics to include: Review the changes to the World Handicap System that went into effect on January 1, 2024
2) Customer Experience, Improving through Data and Feedback, Training Staff (60 minutes) – Jeff Munneke, VP of Fan Experience, Minnesota Timberwolves and Lynx January 31, 2024 @ 1:00pm Topics to include: “Driveway to Driveway Experience” ; Making first impressions, lasting impressions ; Using data and feedback to improve; Training staff
3) PGA of America’s North Stars (60 minutes) – Craig Kessler, Chief Operating Officer, PGA of America February 1, 2024 @ 10:00am Topics to include: Introduction to the PGA’s North Stars ; Other updates from the PGA of America
4) PGA HOPE (60 minutes) – Erika Pirkl, Rob Elliott and PGA HOPE Ambassador, Tom Fischer February 13, 2024 @ 1:00pm Topics to include: 6 Ways to get involved with PGA HOPE, program curriculum and Veteran testimonials
5) Hole Location Technology / AGM Merchandising (60 minutes) - Ian Crick - Strackaline & Justine Gray, Jennifer Morton with AGM Merchandising February 15, 2024 @10:00am Topics to include: Hole location setting & introduction to Association of Golf Merchandisers
6) Employment (60 minutes) – Ryan Holland, Eric Keeler February 21, 2024 @ 10:00am Topics to include: Predictive Index for facilities and teams, Creating a Job Posting, Real-Time Resume Review, Networking